Etiqa announces easier claims process for vehicles affected by flood, waiving the need for a police report

With northern states in the peninsula experiencing heavy rainfall over the past week, it’s no surprise that there have been flash floods happening across Kedah, Perlis, Perak and Penang, with vehicles suffering flood damage as a result.

Insurance company Etiqa has announced that in an effort to ease the claims process for customers whose vehicles have been affected due to floods, it will waive the requirement to provide a police report for motor Special Perils claims for these affected vehicles, effective immediately.

In a statement, the company said that customers will only need to submit a photo of the scene showing the vehicle affected by flood, with the vehicle registration number clearly visible, via the Etiqa+ mobile app. It added that those needing further clarification on the matter can contact any of its claims handlers or its Claims Careline at 1-300-88-1007.

All this is of course dependent on vehicle owners having the Special Perils add-on for their vehicle insurance policy. While it does add on to the cost of a policy, it does protect you in the event that your vehicle ends up stuck in rising waters, avoiding a potentially high repair cost for your vehicle should you not be covered.

Severe weather brings danger and potential damage not just from the road surface level, but also from above, as fallen trees may result from said weather. The Special Perils add-on provides coverage against damage from fallen trees, though it is best to take precautions and avoid higher-risk areas when possible.

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